Breaking Through, 2nd Edition

Breaking Through, 2nd Edition
Author :
Publisher : Springer
Total Pages : 176
Release :
ISBN-10 : 9781137395511
ISBN-13 : 1137395516
Rating : 4/5 (11 Downloads)

Book Synopsis Breaking Through, 2nd Edition by : S. Vandermerwe

Download or read book Breaking Through, 2nd Edition written by S. Vandermerwe and published by Springer. This book was released on 2014-03-12 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don't know how to execute it or sell the processes internally. This thoroughly revised edition of Breaking Through guides readers systematically through the ten breakthrough points of implementation, to explain how to execute a transformation to customer centricity, so that a company can engage continuously with its customers, making them allies and advocates with all the rewards that it brings. With updates on digital opportunities, social media, emerging markets (including Africa), and the social as well as financial impacts of customer centricity , this book successfully blends strategy with implementation and also features a range of innovative new and traditional business examples from across the globe. Easy to read, in-depth and full of practical advice, this is the essential step-by-step guide to implementing customer centricity to endure in the long-term.


Breaking Through, 2nd Edition Related Books

Breaking Through, 2nd Edition
Language: en
Pages: 176
Authors: S. Vandermerwe
Categories: Business & Economics
Type: BOOK - Published: 2014-03-12 - Publisher: Springer

DOWNLOAD EBOOK

Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don't know how to execute it or s
Epic Content Marketing, Second Edition: Break through the Clutter with a Different Story, Get the Most Out of Your Content, and Build a Community in Web3
Language: en
Pages: 385
Authors: Joe Pulizzi
Categories: Business & Economics
Type: BOOK - Published: 2023-03-07 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

From the “godfather of content marketing”—this completely revised and expanded edition brings marketers fully up to date on the newest content marketing m
Cruise Ship Tourism, 2nd Edition
Language: en
Pages: 623
Authors: Ross Dowling
Categories: Business & Economics
Type: BOOK - Published: 2017-01-25 - Publisher: CABI

DOWNLOAD EBOOK

Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowled
German-English Dictionary, Second Edition
Language: en
Pages: 675
Authors: Langenscheidt
Categories: Foreign Language Study
Type: BOOK - Published: 2009-05-26 - Publisher: Simon and Schuster

DOWNLOAD EBOOK

Now fully revised and updated and featuring more than 55,000 entries, these foreign language dictionaries feature hundreds of new words reflecting today's cultu
Beyond Bias
Language: en
Pages: 343
Authors: Andrea S. Kramer
Categories: Business & Economics
Type: BOOK - Published: 2023-05-16 - Publisher: Nicholas Brealey

DOWNLOAD EBOOK

Despite extensive and costly diversity initiatives, little progress has been made in recent years in ending workplace gender inequality. Beyond Bias presents a