Foundations Of It Service Management
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Language: en
Pages: 292
Pages: 292
Type: BOOK - Published: 2000 - Publisher: Sams Publishing
This text enables IT managers to create a detailed and practical SLM strategy and shows them how to implement it in their organizations.
Language: en
Pages: 381
Pages: 381
Type: BOOK - Published: 2007-09-09 - Publisher: Van Haren
Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL and its predecessors have become the industry classic gu
Language: en
Pages: 241
Pages: 241
Type: BOOK - Published: 2012-05-08 - Publisher: BCS, The Chartered Institute for IT
ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candid
Language: en
Pages: 226
Pages: 226
Type: BOOK - Published: 2016-03-21 - Publisher: BCS, The Chartered Institute for IT
Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular bo
Language: en
Pages: 237
Pages: 237
Type: BOOK - Published: 2012 - Publisher:
In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their