Download or read book Good Practice Student's Book written by Marie McCullagh and published by Cambridge University Press. This book was released on 2008-03-20 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good Practice focuses on the language and communication skills that doctors need to make consultations more effective using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The course teaches learners how to sensitively handle a range of situations such as taking a patient history and breaking bad news, as well as preparing doctors for dealing with different types of patients. Good Practice demonstrates the impact of good communication on the doctor-patient relationship and enables students to become confident and effective practitioners in English.