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Gower Handbook of Quality Management
Language: en
Pages: 548
Authors: Matt Seaver
Categories: Business & Economics
Type: BOOK - Published: 2003 - Publisher: Gower Publishing, Ltd.

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Drawing on the enormous experience and expertise of the contributors, who are all renowned in their fields. The third edition has been reorganized according to
Gower Handbook of Quality Management
Language: en
Pages: 840
Authors: Dennis Lock
Categories: Business & Economics
Type: BOOK - Published: 1994 - Publisher: Gower Publishing Company, Limited

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Gower Handbook of Project Management
Language: en
Pages: 642
Authors: Rodney Turner
Categories: Business & Economics
Type: BOOK - Published: 2016-04-22 - Publisher: Routledge

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This Handbook was the first APM Body of Knowledge Approved title for the Association for Project Management. Over the course of five editions, Gower Handbook of
Gower Handbook of Supply Chain Management
Language: en
Pages: 833
Authors: John Gattorna
Categories: Business & Economics
Type: BOOK - Published: 2017-03-02 - Publisher: Routledge

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The ability to build and also maintain a world class logistics and distribution network is an essential ingredient in the success of the world's leading busines
Gower Handbook of Call and Contact Centre Management
Language: en
Pages: 378
Authors: Natalie Calvert
Categories: Business & Economics
Type: BOOK - Published: 2004 - Publisher: Gower Publishing, Ltd.

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This handbook provides an important tool in understanding and dealing with a wide range of management issues in call centres and contact centres.