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ITIL Foundation, ITIL
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Authors: The Stationery Office
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Type: BOOK - Published: 2019 - Publisher: Stationery Office Books (TSO)

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ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolve
The Official Introduction to the ITIL Service Lifecycle
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Authors: OGC - Office of Government Commerce
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ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL an
ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
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ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not add
Implementing Itil Change And Release Management
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ITIL Service Strategy
Language: en
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Authors: Great Britain. Cabinet Office
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This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It