Beyond Performance Management

Beyond Performance Management
Author :
Publisher : Harvard Business Press
Total Pages : 406
Release :
ISBN-10 : 9781422142264
ISBN-13 : 1422142264
Rating : 4/5 (64 Downloads)

Book Synopsis Beyond Performance Management by : Jeremy Hope

Download or read book Beyond Performance Management written by Jeremy Hope and published by Harvard Business Press. This book was released on 2012-01-24 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance. But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools are sound in theory, they’re misused by most organizations. For example, executives buy and implement a tool without first asking, “What problem are we trying to solve?” And they use tools to command and control frontline teams, not empower them—a serious and costly mistake. In this eminently useful, clear-eyed book, the authors critically review dozens of well-known management tools—from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. They explain how to select the right tools for your organization, how to implement them correctly, and how to extract maximum value from each. Brimming with rigorous analysis and solid advice, Beyond Performance Management helps you swiftly gauge the value of each management tool, as well as navigate the increasingly crowded field of offerings—so the tools you select deliver fully on their promise.


Beyond Performance Management Related Books

Beyond Performance Management
Language: en
Pages: 406
Authors: Jeremy Hope
Categories: Business & Economics
Type: BOOK - Published: 2012-01-24 - Publisher: Harvard Business Press

DOWNLOAD EBOOK

There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organizatio
Management
Language: en
Pages: 778
Authors: Arthur G. Bedeian
Categories: Business & Economics
Type: BOOK - Published: 1993 - Publisher:

DOWNLOAD EBOOK

Systems Thinking for Curious Managers
Language: en
Pages: 0
Authors: Russell Lincoln Ackoff
Categories: Corporate culture
Type: BOOK - Published: 2010 - Publisher: Triarchy Press Limited

DOWNLOAD EBOOK

Introduces the world of Systems Thinking and its 'Dean', Russell Ackoff, to curious and enquiring managers, teachers, business people, and those who work in an
The Customer Management Scorecard
Language: en
Pages: 460
Authors: Neil Woodcock
Categories: Business & Economics
Type: BOOK - Published: 2003 - Publisher: Kogan Page Publishers

DOWNLOAD EBOOK

This volume documents the results of global research on customer management (CM) funded by QCi, IBM and OgilvyOne. It is based on the diagnostic tool developed
United States Code
Language: en
Pages: 1216
Authors: United States
Categories: Law
Type: BOOK - Published: 2007 - Publisher:

DOWNLOAD EBOOK