Download or read book Quality Management for Organizational Excellence written by David L. Goetsch and published by . This book was released on 2015-05-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training.