Great Customer Connections

Great Customer Connections
Author :
Publisher : AMACOM/American Management Association
Total Pages : 262
Release :
ISBN-10 : 0814473083
ISBN-13 : 9780814473085
Rating : 4/5 (83 Downloads)

Book Synopsis Great Customer Connections by : Richard S. Gallagher

Download or read book Great Customer Connections written by Richard S. Gallagher and published by AMACOM/American Management Association. This book was released on 2006 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: "To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effective techniques that borrow from principles of psychology, Great Customer Connections presents a unique step-by-step program that lets you: connect with customer's individual personalities; use the "secret phrases" that make customers feel great; tell them anything without upsetting them; stop having to say "no" - permanently; and defuse any crisis and take command of each interaction - even with your most difficult and unclear customers."--BOOK JACKET.


Great Customer Connections Related Books

Great Customer Connections
Language: en
Pages: 262
Authors: Richard S. Gallagher
Categories: Business & Economics
Type: BOOK - Published: 2006 - Publisher: AMACOM/American Management Association

DOWNLOAD EBOOK

"To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effectiv
One Trusted Adult: How to Build Strong Connections & Healthy Boundaries with Young People
Language: en
Pages: 260
Authors: Brooklyn L. Raney
Categories: Education
Type: BOOK - Published: 2019-10-09 - Publisher:

DOWNLOAD EBOOK

Research shows that just one trusted adult can have a profound effect on a child's life, influencing that young person toward positive growth, greater engagemen
Networks, Crowds, and Markets
Language: en
Pages: 745
Authors: David Easley
Categories: Computers
Type: BOOK - Published: 2010-07-19 - Publisher: Cambridge University Press

DOWNLOAD EBOOK

Are all film stars linked to Kevin Bacon? Why do the stock markets rise and fall sharply on the strength of a vague rumour? How does gossip spread so quickly? A
Anonymous Connections
Language: en
Pages: 193
Authors: Tina Young Choi
Categories: History
Type: BOOK - Published: 2015 - Publisher: University of Michigan Press

DOWNLOAD EBOOK

An important contribution to Victorian literature studies with strong connections to cultural and medical history
Taking the Work Out of Networking
Language: en
Pages: 0
Authors: Karen Wickre
Categories: Business & Economics
Type: BOOK - Published: 2019-10-29 - Publisher: Gallery Books

DOWNLOAD EBOOK

“For introverts who panic at the idea of networking, Wickre’s book is a deep, calming breath.” —Sophia Dembling, author of The Introvert’s Way Former