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Summary: The Best Service Is No Service
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Pages: 28
Authors: BusinessNews Publishing,
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Type: BOOK - Published: 2014-10-28 - Publisher: Primento

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The must-read summary of Bill Price and David Jaffe's book: "The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Hap
The Best Service is No Service
Language: en
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Authors: Bill Price
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Type: BOOK - Published: 2011-09-14 - Publisher: John Wiley & Sons

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In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wr
The Best Service is No Service
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Authors: Bill Price
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Type: BOOK - Published: 2008-03-21 - Publisher: Jossey-Bass

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In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wr
The Customer Service Revolution
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In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating th
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Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people con