Delivering Knock Your Socks Off Service

Author	: Ron Zemke
Publisher	: AMACOM Div American Mgmt Assn
Total Pages	: 196
Release	: 2003
ISBN-10	: 081440765X
ISBN-13	: 9780814407653
Rating	: 4/5 (5X Downloads)

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Book Synopsis Delivering Knock Your Socks Off Service by : Ron Zemke

Download or read book Delivering Knock Your Socks Off Service written by Ron Zemke and published by AMACOM Div American Mgmt Assn. This book was released on 2003 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outlines the skills and techniques of providing superior customer service.

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Delivering Knock Your Socks Off Service

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Delivering Knock Your Socks Off Service

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Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approache

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Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class r