Service Advising and Management
| Author | : Gary LaRosa |
| Publisher | : Jones & Bartlett Learning |
| Total Pages | : 221 |
| Release | : 2019-01-17 |
| ISBN-10 | : 9781284195019 |
| ISBN-13 | : 1284195015 |
| Rating | : 4/5 (19 Downloads) |
Book Synopsis Service Advising and Management by : Gary LaRosa
Download or read book Service Advising and Management written by Gary LaRosa and published by Jones & Bartlett Learning. This book was released on 2019-01-17 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 'Service Advising and Management', students gain the communication, customer service, and automotive knowledge they need to balance competing demands from customers, technicians, and shop management to become successful service advisors.