Ten Principles Behind Great Customer Experiences The
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Type: BOOK - Published: 2019-10-29 - Publisher: HarperCollins Leadership
With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow'
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Type: BOOK - Published: 2002-09-13 - Publisher: Springer
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer
Language: en
Pages: 262
Pages: 262
Type: BOOK - Published: 2006 - Publisher: Amacom Books
"To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effectiv