Download or read book The Authority Guide to Behaviour in Business written by Robin Hills and published by SRA Books. This book was released on 2017-11-08 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the psychology behind what really motivates and influences your clients, colleagues and customers. Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do. In this fast, focused guide, emotional intelligence expert Robin Hills reveals insights into motivation and how people perceive situations in business. As he unlocks the secrets of human nature you’ll learn how to inspire top performance, gain trust, win confidence and build lasting relationships – more effectively and with great results!