Related Books

Secret Service
Language: en
Pages: 186
Authors: John R. DiJulius III
Categories: Business & Economics
Type: BOOK - Published: 2003-01-28 - Publisher: AMACOM Div American Mgmt Assn

DOWNLOAD EBOOK

“Either you can decide to compete on price alone and pray you can maintain a cost structure to generate a profit, or you can provide magical moments that crea
The Amazement Revolution
Language: en
Pages: 204
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 2011 - Publisher: Greenleaf Book Group

DOWNLOAD EBOOK

What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on deliveri
The Relationship Economy
Language: en
Pages: 276
Authors: John R. DiJulius
Categories: Business & Economics
Type: BOOK - Published: 2019-10-08 - Publisher: Greenleaf Book Group

DOWNLOAD EBOOK

Creating Authentic Customer Connections in a High-Tech World In The Relationship Economy, author John DiJulius teaches business leaders about the importance of
What's the Secret?
Language: en
Pages: 339
Authors: John R. DiJulius
Categories: Business & Economics
Type: BOOK - Published: 2008-05-02 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Di
The Convenience Revolution
Language: en
Pages: 173
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 2018-10-02 - Publisher: Sound Wisdom

DOWNLOAD EBOOK

Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. Th