Download or read book Lean Office and Service Simplified written by Drew Locher and published by CRC Press. This book was released on 2017-07-27 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by