IM and SMS Reference Services for Libraries
Author | : Amanda Bielskas |
Publisher | : American Library Association |
Total Pages | : 122 |
Release | : 2012-01-01 |
ISBN-10 | : 9781555708450 |
ISBN-13 | : 1555708455 |
Rating | : 4/5 (50 Downloads) |
Download or read book IM and SMS Reference Services for Libraries written by Amanda Bielskas and published by American Library Association. This book was released on 2012-01-01 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think!