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The Ultimate Question 2.0 (Revised and Expanded Edition)
Language: en
Pages: 304
Authors: Fred Reichheld
Categories: Business & Economics
Type: BOOK - Published: 2011-09-20 - Publisher: Harvard Business Review Press

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In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you re
Answering the Ultimate Question
Language: en
Pages: 322
Authors: Richard Owen
Categories: Business & Economics
Type: BOOK - Published: 2008-11-24 - Publisher: John Wiley & Sons

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Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challe
The Ultimate Question
Language: en
Pages: 210
Authors: Fred Reichheld
Categories: Self-Help
Type: BOOK - Published: 2007-08 - Publisher:

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One Simple Question Can Determine Your Company's Future. Do You Know the Answer? The Ultimate Question offers hands-on guidance on how to: Distinguish good prof
Life, the Universe and Everything
Language: en
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‘One of the world's sanest, smartest, kindest, funniest voices’ – Independent on Sunday This 42nd Anniversary Edition includes exclusive bonus material fr
Smithsonian Q & A: Penguins
Language: en
Pages: 226
Authors: Lloyd Spencer Davis
Categories: Nature
Type: BOOK - Published: 2007-06-26 - Publisher: Harper Collins

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There is a whole lot more to these adorable tuxedo adorned birds than meets the eye. Penguins are remarkable creatures with fascinating behaviors. SMITHSONIAN Q