Related Books

This Is Service Design Doing
Language: en
Pages: 1156
Authors: Marc Stickdorn
Categories: Business & Economics
Type: BOOK - Published: 2018-01-02 - Publisher: "O'Reilly Media, Inc."

DOWNLOAD EBOOK

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu
This is Service Design Thinking
Language: en
Pages: 376
Authors: Marc Stickdorn
Categories: Creative ability in business
Type: BOOK - Published: 2012 - Publisher: Bis Publishers

DOWNLOAD EBOOK

This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred a
Models, Methods and Tools for Product Service Design
Language: en
Pages: 147
Authors: Laura Cattaneo
Categories: Technology & Engineering
Type: BOOK - Published: 2018-08-30 - Publisher: Springer

DOWNLOAD EBOOK

This open access book summarizes research being pursued within the Manutelligence project, the goal of which is to help enterprises develop smart, social and fl
101 Design Methods
Language: en
Pages: 341
Authors: Vijay Kumar
Categories: Design
Type: BOOK - Published: 2012-10-11 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

The first step-by-step guidebook for successful innovation planning Unlike other books on the subject, 101 Design Methods approaches the practice of creating ne
Service Design
Language: en
Pages: 372
Authors: Robert Curedale
Categories: Business planning
Type: BOOK - Published: 2013-08-01 - Publisher: Design Community College

DOWNLOAD EBOOK

We are immersed in services every day. We use the internet, we watch television, we travel on public transport, we shop, we drink coffee and eat at restaurants,