Download or read book Why Didn't I Say That?! written by Donald H. Weiss and published by Amacom Books. This book was released on 1996 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide teaches managers how to communicate effectively when dealing with awkward or difficult situations in the workplace. The book is especially useful as an aid to avoiding the "open mouth, insert foot" syndrome