CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century

CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century
Author :
Publisher : McGraw Hill Professional
Total Pages : 690
Release :
ISBN-10 : 9780072264401
ISBN-13 : 0072264403
Rating : 4/5 (01 Downloads)

Book Synopsis CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century by : Paul Greenberg

Download or read book CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century written by Paul Greenberg and published by McGraw Hill Professional. This book was released on 2004-08-16 with total page 690 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.


CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century Related Books

CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century
Language: en
Pages: 690
Authors: Paul Greenberg
Categories: Computers
Type: BOOK - Published: 2004-08-16 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing
CRM at the Speed of Light
Language: en
Pages: 670
Authors:
Categories: Customer relations
Type: BOOK - Published: 2004 - Publisher:

DOWNLOAD EBOOK

CRM at the Speed of Light, Fourth Edition
Language: en
Pages: 689
Authors: Paul Greenberg
Categories: Business & Economics
Type: BOOK - Published: 2008-10-01 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a So
ICICKM2012-Proceedings of the 9th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning
Language: en
Pages: 390
Authors: Fernando Chaparro
Categories: Intellectual capital
Type: BOOK - Published: 2012 - Publisher: Academic Conferences Limited

DOWNLOAD EBOOK

CRM at the Speed of Light
Language: en
Pages: 394
Authors: Paul Greenberg
Categories: Business & Economics
Type: BOOK - Published: 2001 - Publisher: McGraw-Hill/Osborne Media

DOWNLOAD EBOOK

"ECRM" provides business decision-makers with straightforward advice and solid information on how to use eCRM software and the Internet to manage customer relat