Related Books

Design for Services
Language: en
Pages: 299
Authors: Anna Meroni
Categories: Business & Economics
Type: BOOK - Published: 2016-04-08 - Publisher: CRC Press

DOWNLOAD EBOOK

In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of k
Good Services
Language: en
Pages: 0
Authors: Louise Downe
Categories: Business & Economics
Type: BOOK - Published: 2020-03-03 - Publisher: BIS Publishers

DOWNLOAD EBOOK

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first bo
Service Design Patterns
Language: en
Pages: 350
Authors: Robert Daigneau
Categories: Computers
Type: BOOK - Published: 2012 - Publisher: Addison-Wesley

DOWNLOAD EBOOK

"Forewords by Martin Fowler and Ian Robinson"--From front cover.
Transforming Public Services by Design
Language: en
Pages: 200
Authors: Sabine Junginger
Categories: Business & Economics
Type: BOOK - Published: 2016-12-01 - Publisher: Taylor & Francis

DOWNLOAD EBOOK

For policy makers and policy implementers, design challenges abound. Every design challenge presents an opportunity for change and transformation. To get from p
Universal and Accessible Design for Products, Services, and Processes
Language: en
Pages: 200
Authors: Robert F. Erlandson
Categories: Business & Economics
Type: BOOK - Published: 2007-08-03 - Publisher: CRC Press

DOWNLOAD EBOOK

New laws, global competition, technological advances, and evolving societal values toward disability all demand the integration of universal and accessible desi