Related Books

E-Service: New Directions in Theory and Practice
Language: en
Pages: 349
Authors: Roland T. Rust
Categories: Business & Economics
Type: BOOK - Published: 2016-09-16 - Publisher: Taylor & Francis

DOWNLOAD EBOOK

The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new mi
Service Quality
Language: en
Pages: 201
Authors: Roland T. Rust
Categories: Business & Economics
Type: BOOK - Published: 1994 - Publisher: SAGE

DOWNLOAD EBOOK

The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, a
E-Service: New Directions in Theory and Practice
Language: en
Pages: 347
Authors: Roland T. Rust
Categories: Business & Economics
Type: BOOK - Published: 2016-09-16 - Publisher: Routledge

DOWNLOAD EBOOK

The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new mi
Advances in Computers
Language: en
Pages: 394
Authors: Marvin Zelkowitz
Categories: Computers
Type: BOOK - Published: 2005-06-14 - Publisher: Elsevier

DOWNLOAD EBOOK

Advances in Computers covers new developments in computer technology. Most chapters present an overview of a current subfield within computer science, with many
E-Service Intelligence
Language: en
Pages: 713
Authors: Jie Lu
Categories: Technology & Engineering
Type: BOOK - Published: 2007-03-09 - Publisher: Springer

DOWNLOAD EBOOK

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent funct