Download or read book Feedback That Works: How to Build and Deliver Your Message, First Edition written by Sloan R. Weitzel and published by Center for Creative Leadership. This book was released on 2018-05-01 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first edition of this title. A revised edition has now been released (9781604919219). Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change