Foundations of Service Level Management
| Author | : Rick Sturm |
| Publisher | : Sams Publishing |
| Total Pages | : 292 |
| Release | : 2000 |
| ISBN-10 | : UOM:39015049683165 |
| ISBN-13 | : |
| Rating | : 4/5 (65 Downloads) |
Book Synopsis Foundations of Service Level Management by : Rick Sturm
Download or read book Foundations of Service Level Management written by Rick Sturm and published by Sams Publishing. This book was released on 2000 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text enables IT managers to create a detailed and practical SLM strategy and shows them how to implement it in their organizations.