Download or read book I'm Here to Help written by M. Catherine Ray and published by Bantam. This book was released on 1997 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Backed by interpersonal communication principles, models, and theory, this practical, clearly written handbook teaches everyone who works with terminally ill patients what to say and what not to say, how to manage conversations, and how to listen effectively in dozens of situations.