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Lessons in Loyalty
Language: en
Pages: 132
Authors: Lorraine Grubbs-West
Categories: Business & Economics
Type: BOOK - Published: 2005 - Publisher: CornerStone Leadership Inst

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Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizin
More Loyal Customers
Language: en
Pages: 83
Authors: Kevin Stirtz
Categories: Consumer behavior
Type: BOOK - Published: 2008 - Publisher: Stirtz Group LLC

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Driving Loyalty
Language: en
Pages: 274
Authors: Kirk Kazanjian
Categories: Brand loyalty
Type: BOOK - Published: 2013-04-23 - Publisher: Random House Digital, Inc.

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A practical, story-driven book on the importance of building and inspiring loyalty among employees, customers, clients, and vendors, based on the lessons learne
Loyalty and Disloyalty
Language: en
Pages: 161
Authors: Dag Heward-Mills
Categories: Religion
Type: BOOK - Published: 2006 - Publisher: Dag Heward-Mills

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Though a primary requirement of God for leaders, very little has been written on this subject. In this book, Dag Heward-Mills outlines very important principles
Loyalty Rules!
Language: en
Pages: 248
Authors: Frederick F. Reichheld
Categories: Business & Economics
Type: BOOK - Published: 2001 - Publisher: Harvard Business Press

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Reichheld draws upon case studies of a variety of businesses including Harley-Davidson, Dell Computer, and Enterprise Rent-A-Car to show how employee and custom