Making Working Relationships Work

Making Working Relationships Work
Author :
Publisher : Castledown Publishers
Total Pages : 300
Release :
ISBN-10 : 9780648184461
ISBN-13 : 0648184463
Rating : 4/5 (61 Downloads)

Book Synopsis Making Working Relationships Work by : Helen Spencer-Oatey

Download or read book Making Working Relationships Work written by Helen Spencer-Oatey and published by Castledown Publishers. This book was released on 2024-05-20 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective relationship management at work is crucial for business success – it affects employee performance and wellbeing, as well as the recruitment and retention of talent. Yet relationship management is demanding to handle well. Professionals face a large number of challenges in the workplace that are relationship-related, ranging from upsetting or annoying incidents, to loneliness and exclusion, problems of criticism and opposition, and unhealthy cultural atmospheres with inadequate psychological safety. This book provides a powerful set of tools and concepts for leaders, managers, and employees of all levels to deal with relationship challenges at work with greater success. It does not offer simplistic tips or easy fixes. Rather, it helps people address the challenges for themselves – to ‘read’ the context so that they can identify the factors giving rise to the people problems or risks they are facing. Then they will be able to select the most suitable strategies for overcoming the challenges. Part 1 introduces the issues at stake and the main factors affecting rapport at work. Part 2 deals with key relationship challenges at work (e.g. discord and disagreement, exclusion, uncooperative colleagues, difficult bosses, problematic employees) and presents a suite of tools for addressing them. The tools are all underpinned by an empirically robust conceptual framework – the TRIPS rapport management framework. Part 3 explains the TRIPS conceptual framework in more detail, drawing particularly on psychological and pragmatic theories and findings on relationship management. TRIPS is an acronym for the key factors that need to be taken into account when managing rapport: the Triggers (6 key things people value in working relationships) that give rise to rapport Reactions (e.g. annoyance, upset) if not handled well during the Interactions (what is said and done), all of which are influenced by the People involved and by their situational contexts, Settings. Part 4 provides templates for the tools, TRIPS concepts and strategies that readers can use and apply in their own contexts. Authentic case studies are used throughout the book and are complemented by a range of activities. The book will be valuable to a wide audience: - Professionals wanting to improve their own relationship building capabilities - Learning and Development and HR practitioners who want to develop collaborative, inclusive workplaces by helping leaders and colleagues with their relationship building skills - Consultants who provide support in this area and would like a clear and robust framework for designing their development initiatives, along with case study examples and follow-up activities; - Students and scholars in the fields of pragmatics, politeness and rapport theory, and positive communication who would value the latest conceptual thinking in the field and handy access to key concepts.


Making Working Relationships Work Related Books

Making Working Relationships Work
Language: en
Pages: 300
Authors: Helen Spencer-Oatey
Categories: Business & Economics
Type: BOOK - Published: 2024-05-20 - Publisher: Castledown Publishers

DOWNLOAD EBOOK

Effective relationship management at work is crucial for business success – it affects employee performance and wellbeing, as well as the recruitment and rete
Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines
Language: en
Pages: 273
Authors: Jen Fisher
Categories: Business & Economics
Type: BOOK - Published: 2021-06-08 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

Power your business culture with strong workplace relationships—and watch productivity and profitability soar For years, companies have been implementing prog
The Seven Principles for Making Marriage Work
Language: en
Pages: 321
Authors: John Gottman, PhD
Categories: Family & Relationships
Type: BOOK - Published: 2015-05-05 - Publisher: Harmony

DOWNLOAD EBOOK

NEW YORK TIMES BESTSELLER • Over a million copies sold! “An eminently practical guide to an emotionally intelligent—and long-lasting—marriage.”—Dani
Making Relationships Work at Work
Language: en
Pages: 193
Authors: Richard Fox
Categories: Psychology
Type: BOOK - Published: 2020-06-30 - Publisher: Practical Inspiration Publishing

DOWNLOAD EBOOK

Nowadays, work is all about relationships Getting things done depends on getting along. And when relationships are difficult, it's not just our work that suffer
Getting Ahead
Language: en
Pages: 293
Authors: Joel A. Garfinkle
Categories: Business & Economics
Type: BOOK - Published: 2011-09-13 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

A leading executive coach pinpoints three vital traits necessary to advance your career In Getting Ahead, one of the top 50 executive coaches in the United Stat