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Managing Service Quality At The Is Help Desk

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Operations Support Systems: Solutions and Strategies for the Emerging Network

Operations Support Systems: Solutions and Strategies for the Emerging Network
Author :
Publisher : Intl. Engineering Consortiu
Total Pages : 408
Release :
ISBN-10 : 1931695199
ISBN-13 : 9781931695190
Rating : 4/5 (99 Downloads)
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Book Synopsis Operations Support Systems: Solutions and Strategies for the Emerging Network by : International Engineering Consortium

Download or read book Operations Support Systems: Solutions and Strategies for the Emerging Network written by International Engineering Consortium and published by Intl. Engineering Consortiu. This book was released on 2003-09-15 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt:


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Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehens