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Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind
Managing Workplace Conflict
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Managing Workplace Conflict
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"Managing Workplace Conflict critically analyses Alternative Dispute Resolution (ADR) in Australian workplaces. It includes coverage of: various ADR techniques
The Oxford Handbook of Conflict Management in Organizations
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New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dis
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Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, coll