Download or read book Quality Or Else written by Lloyd Dobyns and published by . This book was released on 1991 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1980, an NBC documentary, "If Japan Can . . . Why Can't We?" introduced Dr. W. Edwards Deming to this country and launched the Quality Revolution in business. This straightforward account of the Total Quality movement is written by the team responsible for that groundbreaking report.