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Release and Deployment: An ITSM narrative
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Pages: 162
Authors: Daniel McLean
Categories: Computers
Type: BOOK - Published: 2015-12-17 - Publisher: IT Governance Ltd

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Deploying releases into production is fraught with difficulty With so many interested constituencies, processes can go wrong in more ways than they can go right
Release and Deployment
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Authors: Daniel McLean (ITSM Consultant)
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Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form
ITIL For Dummies
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Type: BOOK - Published: 2012-04-23 - Publisher: John Wiley & Sons

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ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the se
Effective IT Service Management
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This book offers practical guidance on delivering and managing IT services in an effective and efficient manner by extending the IT Infrastructure Library appro
BE Agile
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No matter where you are in your knowledge of "agile" this book is for you. If you're new to agile, you will love this book. You'll learn what agile is and ways