Related Books

Service Design Principles 1-100: 100 Ideas to Improve the User and Customer Experience in Simple and Practical Ways.
Language: en
Pages: 258
Authors: Daniele Catalanotto
Categories: Design
Type: BOOK - Published: 2018-11-29 - Publisher: Independently Published

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The hypothesis of this handbook is that you don't need to understand the full extent of Service Design to improve the user and customer experience. You don't ne
Good Services
Language: en
Pages: 0
Authors: Louise Downe
Categories: Business & Economics
Type: BOOK - Published: 2020-03-03 - Publisher: BIS Publishers

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Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first bo
Universal Methods of Design
Language: en
Pages: 210
Authors: Bella Martin
Categories: Design
Type: BOOK - Published: 2012-02 - Publisher:

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"Universal Methods of Design is an immensely useful survey of research and design methods used by today's top practitioners, and will serve as a crucial referen
Lean UX
Language: en
Pages: 152
Authors: Jeff Gothelf
Categories: Business & Economics
Type: BOOK - Published: 2013-03-15 - Publisher: "O'Reilly Media, Inc."

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User experience (UX) design has traditionally been a deliverables-based practice, with wireframes, site maps, flow diagrams, and mockups. But in today’s web-d
A Tiny History of Service Design
Language: en
Pages:
Authors: Daniele Catalanotto
Categories:
Type: BOOK - Published: 2018-09-14 - Publisher:

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A two hour read book that shows the different events that made it possible for Service Design to be such a great field today.