Service Design Principles 1 100 100 Ideas To Improve The User And Customer Experience In Simple And Practical Ways
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The hypothesis of this handbook is that you don't need to understand the full extent of Service Design to improve the user and customer experience. You don't ne
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Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first bo
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"Universal Methods of Design is an immensely useful survey of research and design methods used by today's top practitioners, and will serve as a crucial referen
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User experience (UX) design has traditionally been a deliverables-based practice, with wireframes, site maps, flow diagrams, and mockups. But in today’s web-d
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A two hour read book that shows the different events that made it possible for Service Design to be such a great field today.