Thats Customer Focus
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Language: en
Pages: 201
Pages: 201
Type: BOOK - Published: 2008 - Publisher: That's Customer Focus!
Differentiate your business by sharpening your Customer Focus or risk giving your competitors a competitive advantage.The-best-of-the-best do this. They know th
Language: en
Pages: 241
Pages: 241
Type: BOOK - Published: 2009-07-01 - Publisher: Crown Currency
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples an
Language: en
Pages: 303
Pages: 303
Type: BOOK - Published: 2012-09-12 - Publisher: HarperChristian + ORM
Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to def
Language: en
Pages: 216
Pages: 216
Type: BOOK - Published: 2006 - Publisher: Paton Professional
"The customer is the sole reason organizations exist," Craig Cochran points out throughout this concise and practical book, which outlines the fundamentals of b
Language: en
Pages: 185
Pages: 185
Type: BOOK - Published: 2011-09-19 - Publisher: John Wiley & Sons
Strong customer-focused companies have a clear, relevant promise which they obsessively deliver day-in, day-out. At the same time, they relentlessly drive the m