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The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quali
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Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge f
The Certified Quality Manager Handbook
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Gower Handbook of Quality Management
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Drawing on the enormous experience and expertise of the contributors, who are all renowned in their fields. The third edition has been reorganized according to