Download or read book The Leader's Handbook: Making Things Happen, Getting Things Done written by Peter R. Scholtes and published by McGraw Hill Professional. This book was released on 1997-12-22 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead your organization into the 21st century with the help of this groundbreaking book that is already creating a stir in corporate boardrooms across America! In a book that does for managers what his mega-bestseller, The Team Handbook, did for teams, Peter Scholtes, who is widely acknowledged as one of the most influential Quality leaders of the decade, shows the real root of management problems. Learn how to stop blaming your workers and start changing the systems with the help of activities and exercises that enable you to immediately begin implementing breakthrough improvements in all your work processes!