The Management Of Service Operations
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The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical is
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This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations
Language: en
Pages: 481
Pages: 481
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How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced
Language: en
Pages: 587
Pages: 587
Type: BOOK - Published: 2018-06-29 - Publisher: Edward Elgar Publishing
Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-prof
Language: en
Pages: 346
Pages: 346
Type: BOOK - Published: 2004 - Publisher:
Draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for dev