Download or read book The Most Powerful Brand on Earth written by Chris Boudreaux and published by Pearson Education. This book was released on 2013 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pioneering businesses have shown that a more social workforce can dramatically improve brand awareness and customer service, increase revenue, and drive greater value and performance from marketing and sales. For this to work, employees must engage in real-time conversations, even if they aren't professional communicators. This requires new skills, governance, and infrastructure, as well as new ways of managing risk. Social business pioneers Chris Boudreaux and Susan Emerick present frameworks, guidelines, and new case studies for managing these changes within your business.