Download or read book Communication at Work written by Judith Taylor and published by . This book was released on 2001 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern electronic communications may have transformed office life, but there is a danger that interpersonal skills are being neglected. It is essential that everyone is confident in their ability to communicate effectively using the variety of methods available. Communication at Work discusses the skills necessary to use each method of communication in a confident, effective manner. Key topics discussed include: communication and professionalism; telephone skills; effective writing skills; face-to-face communication; e-mail etiquette. This practical guide will ensure you communicate effectively and professionally, by whatever method you choose.