This Is Service Design Thinking Basics Tools Cases
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Language: en
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Type: BOOK - Published: 2012 - Publisher: Bis Publishers
This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred a
Language: en
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Type: BOOK - Published: 2018-01-02 - Publisher: "O'Reilly Media, Inc."
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu
Language: en
Pages: 216
Pages: 216
Type: BOOK - Published: 2013-03-13 - Publisher: Rosenfeld Media
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you de
Language: en
Pages: 389
Pages: 389
Type: BOOK - Published: 2012-01-11 - Publisher: John Wiley & Sons
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the
Language: en
Pages: 0
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Type: BOOK - Published: 2020-03-03 - Publisher: BIS Publishers
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first bo