Download or read book A Practical Approach to Software Quality written by Gerard O'Regan and published by Springer Science & Business Media. This book was released on 2012-11-03 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: A brief but comprehensive introduction to the field and pragmatic guidance on the implementation of a sound quality system in the organization. It provides an enhanced knowledge of software inspections, metrics, process involvement, assessment of organization, problem solving, customer satisfaction surveys, the CMM, SPICE, and formal methods. Sample material on software inspections, metrics, and customer satisfaction can be adapted by readers to their respective organizations. In addition, readers will gain a detailed understanding of the principles of software quality management and software process improvement. Concepts can then be readily applied to assist improvement programs within organizations.