Building A Successful Customer Service Culture
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Language: en
Pages: 160
Pages: 160
Type: BOOK - Published: 1999-01-01 - Publisher: Gower Publishing Company, Limited
This text introduces a customer service programme that has been applied, refined and customized in many top businesses. It explains in practical terms how you c
Language: en
Pages: 188
Pages: 188
Type: BOOK - Published: 2017-03-23 - Publisher:
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively s
Language: en
Pages: 225
Pages: 225
Type: BOOK - Published: 2002 - Publisher: Facet Publishing
As libraries move into the 21st century, quality management has become a key focus of the effort to create a service culture that meets - and indeed exceeds - c
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2012 - Publisher:
Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow
Language: en
Pages: 274
Pages: 274
Type: BOOK - Published: 2009-05-13 - Publisher: AMACOM Div American Mgmt Assn
The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corpora