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“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a
Managing Conflict
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Type: BOOK - Published: 2017-09-03 - Publisher: Kogan Page Publishers

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Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind
Mediation for Managers
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Authors: John Crawley
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A practical toolkit of exercises, case studies and real-world examples to enable you to become an effective mediator at work.
Harvard Business Review on Negotiation and Conflict Resolution
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Leading Minds and Landmark Ideas In An Easily Accessible Format From the preeminent thinkers whose work has defined an entire field to the rising stars who will
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c