Customer Satisfaction
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Language: en
Pages: 322
Pages: 322
Type: BOOK - Published: 2007 - Publisher: The Leadership Factor
This book does a tremendous job of bringing to life customer satisfaction and its significance to modern businesses. The numerous examples contained within the
Language: en
Pages: 330
Pages: 330
Type: BOOK - Published: 1998 - Publisher: Bard Press (TX)
A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful c
Language: en
Pages: 160
Pages: 160
Type: BOOK - Published: 2017-07-05 - Publisher: Routledge
Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and l
Language: en
Pages: 121
Pages: 121
Type: BOOK - Published: 2003 - Publisher: Paton Professional
Customer satisfaction is the single most important issue affecting organizational survival. Despite this fact, most companies have no clue what their customers
Language: en
Pages: 264
Pages: 264
Type: BOOK - Published: 2007-11-27 - Publisher: Palgrave MacMillan
A leading expert redefines customer service for the twenty-first century