Download or read book Deal with It! Mastering 21 Tough Sales Challenges written by Jeff Shore and published by . This book was released on 2011-03-01 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master some of the toughest situations you'll ever face in consumer sales. "Deal With It!" is a resource book for the sales professional looking to step up their game by turning tough sales challenges into selling and service opportunities. This book covers such difficult sales situations as: Selling to the Deal-Driven Prospect Handling "We Need to Think About It" Helping a Customer through "Buyer's Remorse" Remembering Prospects' Names Handling Price Objections Handling Multiple Customers Simultaneously Closing when a Decision-Maker is Absent Dealing with People who are Abusive and/or Argumentative Bouncing Back from a Difficult Conversation Dealing with the Relentless Negotiator