Developing Interactional Competence at the Workplace

Developing Interactional Competence at the Workplace
Author :
Publisher : Taylor & Francis
Total Pages : 310
Release :
ISBN-10 : 9781040118764
ISBN-13 : 1040118763
Rating : 4/5 (64 Downloads)

Book Synopsis Developing Interactional Competence at the Workplace by : Hanh thi Nguyen

Download or read book Developing Interactional Competence at the Workplace written by Hanh thi Nguyen and published by Taylor & Francis. This book was released on 2024-09-06 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with international guests in English in Vietnam. Using ethnomethodological conversation analysis (EMCA) in a longitudinal design, Nguyen and Malabarba trace the learners’ observable changes in interactional practices in guest-escorting walks over time. In doing so, they uncover the interaction-endogenous impetuses that may have led to these changes and address three fundamental questions in second language acquisition research: what is learned, how it is learned, and why it is learned. In seven chapters, the book offers an illuminating discussion of how competence has been conceptualized in EMCA and a rich analysis of how individuals’ changes in interactional conduct take place locally and longitudinally. With an in-depth discussion of theoretical issues as well as a fine-grained empirical analysis, this book appeals to researchers, students, and practitioners interested in social perspectives on second language learning, longitudinal EMCA, the development of interactional competence at the workplace, and guest-host interaction in hospitality. Chapter 7 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.


Developing Interactional Competence at the Workplace Related Books

Developing Interactional Competence at the Workplace
Language: en
Pages: 310
Authors: Hanh thi Nguyen
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2024-09-06 - Publisher: Taylor & Francis

DOWNLOAD EBOOK

What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzi
Developing Interactional Competence
Language: en
Pages: 276
Authors: H. Nguyen
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2011-12-08 - Publisher: Springer

DOWNLOAD EBOOK

An unprecedented glimpse into the multidimensional learning processes that take place when novice professionals develop the necessary communication skills for e
Interactional Competences in Institutional Settings
Language: en
Pages: 293
Authors: Simona Pekarek Doehler
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2017-04-17 - Publisher: Springer

DOWNLOAD EBOOK

This interdisciplinary volume brings together leading scholars from several disciplines to uncover the key to young people’s socialization within institutiona
Teaching and Testing L2 Interactional Competence
Language: en
Pages: 413
Authors: M. Rafael Salaberry
Categories: Foreign Language Study
Type: BOOK - Published: 2019-05-20 - Publisher: Routledge

DOWNLOAD EBOOK

This volume features the latest research findings on L2 interactional competence to demonstrate the potential for developing and implementing research-based ped
L2 Interactional Competence and Development
Language: en
Pages: 283
Authors: Joan Kelly Hall
Categories: Foreign Language Study
Type: BOOK - Published: 2011 - Publisher: Multilingual Matters

DOWNLOAD EBOOK

Drawing on data from a range of contexts, including classrooms, pharmacy consultations, tutoring sessions, and video-game playing, and a range of languages incl