Essentials of Shared Services
Author | : Bryan Bergeron |
Publisher | : John Wiley & Sons |
Total Pages | : 274 |
Release | : 2002-10-31 |
ISBN-10 | : 9780471445449 |
ISBN-13 | : 0471445444 |
Rating | : 4/5 (49 Downloads) |
Download or read book Essentials of Shared Services written by Bryan Bergeron and published by John Wiley & Sons. This book was released on 2002-10-31 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: What works, why it works, and how to evaluate a shared services program Shared services, a form of "internal outsourcing," enables corporations to achieve economies of scale by creating a separate entity within the company to perform specific internal services, such as payroll, accounts payable, travel and expense processing, etc. Essentials of Shared Services provides a quick, concise overview of shared services fundamentals, bringing senior-level executives up to speed so that they make the right decision. Bryan Bergeron provides a foundation of shared services from a historical, economic, technical, and customer perspective, showing how shared services can impact a corporation's bottom line, both long and short term. He delivers specific recommendations that can be used to establish and manage a shared services effort and includes a variety of examples of programs that work and those that do not.