Download or read book Handbook of Urban Services written by Charles K. Coe and published by Routledge. This book was released on 2015-04-08 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: With conributions from eminent scholars worldwide, this handbook is a "state-of-the-science" summary of the body of knowledge about cultural intelligence--an individual's ability to funtion effectively in situations characterized by cultural diversity--and its relevance for managing diversity both within and across