How To Say It for First-Time Managers
Author | : Jack Griffin |
Publisher | : Penguin |
Total Pages | : 276 |
Release | : 2010-04-06 |
ISBN-10 | : 9781101186503 |
ISBN-13 | : 110118650X |
Rating | : 4/5 (03 Downloads) |
Download or read book How To Say It for First-Time Managers written by Jack Griffin and published by Penguin. This book was released on 2010-04-06 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work