Download or read book "I Wish I'd Said That!" written by Linda McCallister and published by Wiley. This book was released on 1994-02-09 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: People react less to what you say than to how you say it. By understanding the six styles of communication, you can control the outcome of important interactions, win arguments, present your ideas in a favorable light, and influence bosses. Includes a sample test enabling readers to determine how effectively they communicate.