Download or read book Innovating Professional Services written by Mr Alastair Ross and published by Ashgate Publishing, Ltd.. This book was released on 2015-05-28 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovating Professional Services provides a practical and detailed guide for change agents and leaders who are seeking to transform their firm’s performance through innovation. Alastair Ross draws heavily on his 10 years of applying best practice techniques that created measurable improvements for leading law, business service and consulting firms. Multiple case studies are used to help demonstrate the opportunities - and challenges - of driving major improvement through innovation. Read this book to see how it is possible to increase client value and reduce cost.